To Submit an Incident

Please include the following, where applicable:

  • Completed Incident Report

  • Witness Statements

  • Pictures

  • Waiver

  • Video Footage of Incident

  • Demand Letter or Formal Complaint

  • Police Report

  • Submit an incident to

Claims Handling

Claim handling is central to the success of Alive Risk, our retail clients, and their insureds. A timely and effective defense is essential which is why we have joined forces with several law firms and claim handling TPAs to oversee and manage claims. A dedicated TPA will manage your client’s claim details and the initial communication. The TPA will also determine when and if the inclusion of counsel might be beneficial.


Submit an incident to

Include in subject line:

  • New Claim
  • Named insured
  • Policy number
  • Claimant name
  • Date of incident

Any services or products described hereunder are provided by independent third-party service providers. Such third parties are solely responsible for the products and services they provide and for complying with all applicable laws. The use of such products and services are subject to the terms set by such vendors. Ryan Specialty and its affiliates assume no liability for any products, services or training provided by or purchased through these service providers.

The descriptions of these programs are only a summary of available coverages. Actual policy language will dictate the scope of coverage in the event of a claim. We encourage agents to read the full policy form and any applicable endorsements for full terms and conditions and encourage their policyholders to do the same. Alive Risk is a part of the Ryan Specialty Underwriting Managers division of RSG Specialty, LLC, a Delaware limited liability company based in Illinois. RSG Specialty, LLC, is a subsidiary of Ryan Specialty, LLC. Alive Risk works directly with brokers, agents, and insurance carriers, and as such does not solicit insurance from the public. Some products may only be available in certain states, and some products may only be available from surplus lines insurers. In California: RSG Specialty Insurance Services, LLC (License #0G97516).
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