Submit a Claim

To Submit an Incident

Please include the following, where applicable:

  • Completed Incident Report
  • Witness Statements
  • Pictures
  • Waiver
  • Video Footage of Incident
  • Demand Letter or Formal Complaint
  • Police Report

Claims Handling

Claim handling is central to the success of Alive Risk, our retail clients, and their insureds. A timely and effective defense is essential which is why we have joined forces with several law firms and claim handling TPAs to oversee and manage claims. A dedicated TPA will manage your client’s claim details and the initial communication. The TPA will also determine when and if the inclusion of counsel might be beneficial.

Contact:

Submit an incident to claims@aliverisk.com

Include in subject line:
New Claim
Named insured
Policy number
Claimant name
Date of incident