To Submit an Incident
Please include the following, where applicable:
Completed Incident Report
Witness Statements
Pictures
Waiver
Video Footage of Incident
Demand Letter or Formal Complaint
Police Report
Submit an incident to claims@aliverisk.com
Claims Handling
Claim handling is central to the success of Alive Risk, our retail clients, and their insureds. A timely and effective defense is essential which is why we have joined forces with several law firms and claim handling TPAs to oversee and manage claims. A dedicated TPA will manage your client’s claim details and the initial communication. The TPA will also determine when and if the inclusion of counsel might be beneficial.
Contact
Submit an incident to claims@aliverisk.com
Include in subject line:
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New Claim
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Named insured
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Policy number
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Claimant name
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Date of incident
Any services or products described hereunder are provided by independent third-party service providers. Such third parties are solely responsible for the products and services they provide and for complying with all applicable laws. The use of such products and services are subject to the terms set by such vendors. Ryan Specialty and its affiliates assume no liability for any products, services or training provided by or purchased through these service providers.
